Customer Support | Elara Maison – Assistance & Service Excellence

Customer Support – Elara Maison

Elara Maison is committed to providing exceptional service. If you require assistance, our dedicated customer care team is available to support you with professionalism and attention to detail.

Due to a high volume of inquiries, response times may vary. We appreciate your patience and will respond as promptly as possible.


Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET)

Please note that our offices are closed on the following public holidays: New Year’s Day, Easter Monday, May Day, Constitution Day, Assumption Day, All Saints’ Day, Christmas Eve, Christmas Day, and New Year’s Eve.


Connect with Us

Our support team is here to assist you. For inquiries related to orders, shipping, or product details, please use the contact form below.

We offer: – Real-time assistance via our online form
– Support available in English and Polish
– Responses within 24 to 48 business hours


Frequently Asked Questions (FAQ)

Looking for quick answers? Visit our FAQ section for detailed information about:
– Order tracking
– Delivery options
– Returns and exchanges
– Accepted payment methods


Elara Maison prioritizes reliable, elegant support tailored to your needs. Our design-led customer care ensures that you are always well taken care of.

Live consciously. Sit beautifully. Experience Elara Maison.

 

Contact us by e-mail